BCC Software's Mail Manager Receives Top Marks for Customer Satisfaction
Independent survey gives BCC solution highest rating among mailing software programs
Rochester, NY — BCC Software, a BÖWE BELL + HOWELL company and a leading developer of high-performance solutions for professional mailers, received the highest rating in customer satisfaction for its Mail Manager software among competing software programs in the 2009/2010 Mailing Service Pricing Study sponsored by Quick Printing Magazine and Mailing Systems Technology.
The study, published by Q.P. Consulting, Inc., asked professional mailers to rate their current software program for overall satisfaction. BCC's Mail Manager software received the top average and median ratings, placing higher than the seven other software products in the survey. Mail Manager was also the most popular mailing software choice of survey respondents.
"We're delighted that our customers think so highly of our software," said Mark Higgins, Vice President of Marketing and Data Services. "We're constantly working to improve our product and offer the highest quality and best support of anyone in the industry to our customers."
Quick Printing Magazine (www.quickprinting.com) is one of the industry's oldest and largest publications, helping quick printers, small commercial printers, in-plant printers, and copy shop owners and managers improve efficiency and increase profits. Mailing Systems Technology (www.mailingsystemstechnology.com) provides the mailing industry and those responsible for mail center operations with useful information on everything from equipment selection to software investments.
BCC's Mail Manager software is USPS® CASS™ and PAVE™ certified for First-Class™, Standard Mail® and Periodicals. The base software of BCC's family of Mail Manager products, Mail Manager offers end-to-end presorting and list management capabilities, with integrated address correction functionality, and an easy upgrade path to Mail Manager Full Service for growth-minded mailers.
For additional details about BCC Software, call (800) 337-0442 or visit bccsoftware.com.