Mail Manager Tech Tips

Here are a few tech tips from BCC Customer Support that can help optimize your use of Mail Manager software:

• Do Not Encode Walk Sequence Lists: When using a Walk Sequence list in Mail Manager, do not encode the list. This could cause differences with ZIP codes and carrier route assignments compared to the original data assigned during processing. The sequential Walk Sequence numbers are needed to presort the Walk Sequence list. If you receive a certified Walk Sequence list that does not include Walk Sequence numbers, Mail Manager can populate the Walk Sequence field with a sequential number. This can be done by using a Walk Sequence field and then going to Maintenance > Modify Selected Records, right clicking on the Walk Sequence field and selecting Calculate Walk Sequence. Click Begin at the bottom of the screen and save the procedure if you wish. (Please Note: If your list is not already in Walk Sequence order, this could potentially create inaccurate Walk Sequence data which may lead to failure upon USPS® inspection.)
• Creating A Sublist: When creating a new list from existing records in another list within Mail Manager, the Sublist option is a great tool. Select the records you wish to remove from the original list using the Selectivity tool, then use the Create Sublist feature from the File menu. Once you name and save the Sublist, you will have a chance to create a different description and the option to remove the records in the original list that were added to the new sublist.
• Blue Mail Manager Toolbar: When initially installing Mail Manager or installing it to a new computer, the ZIP+4, DPV and LACS^Link indicators on the toolbar may be blue and say Disabled. Make sure that your Processor Information has been completed. This Processor Information can be found by going to Configure > Preferences > and selecting the Processor Info Tab. Once the required fields have been completed and you have clicked OK, the toolbar should turn green. If it does not, make sure that you are connected to the Internet. You may need to exit and restart Mail Manager.

For details about these Tech Tips, contact BCC Customer Support at (800) 624-5234.

Power Up In Rochester or Durham

BCC will host Power Classroom Workshops in Rochester (November 16-18) and Durham, NC (December 2-4) to help you maximize your Mail Manager investment and enhance your mailing operations. These three-day sessions combine Standard and Advanced Classroom training into a comprehensive software training designed to boost your mailing efficiency while getting you back to work quickly.

BCC will also offer a three-day Standard Workshop November 4-6 in Rochester. Standard Workshops introduce new Mail Manager users to postal terms and the essentials of software operations with a step-by-step how-to software demonstration.

Space is limited for these classes; register today to ensure your place.

Week of October 19, 2009

Server Maintenance
on October 25

Please note: BCC will be conducting server maintenance on our Data Services servers from 11am-1pm ET Sunday, October 25. During this two-hour window, jobs with the following Data Services will not be available: NCOA^Link LSP and FSP, ARS, DSF^2®, DPV, Suppression Services. You may still upload jobs to our FTP site for processing, but acceptance, processing, returning and the sending of e-mail notifications will not occur until the servers are restored at approximately 1pm. We apologize for any inconvenience this may cause.

Reminder: Operating
System Consolidation

To streamline development priorities and help guide ongoing programming efforts, BCC will discontinue support for Windows 98, NT and ME operating systems beginning in March 2010. BCC products will continue to run on these platforms, but new software installations will no longer be tested on them.

Upcoming Free
Express Learning Sessions

TaskMaster
Wednesday, Oct. 28, 3pm ET

Mailing Basics 101
Tuesday, Nov. 3, 3pm ET

 Contact BCC for more details on any of the information in this issue of the BCC eBulletin. Just Let Us Know: How Can We Help?