The BCC Advantage

Working with BCC means much more than just using powerful software at remarkable value. A 30-year history of growth and unbeatable customer satisfaction is derived from an ironclad commitment to ongoing mailing technology product development—a commitment shared by BÖWE BELL + HOWELL, our parent company —and the “How Can We Help?” spirit that influences every aspect of our work.

Free, Unlimited Customer Support

• Expert In-House Assistance: USPS Mailpiece Quality Control certification is standard for members of BCC’s Support team.
• Fast Connections to Live Help: Minimal hold times ensure quick resolution of problems.
• Express Learning Sessions: These free online tutorials offer live or pre-recorded assistance on a variety of software-specific topics.
• Reliable Updates: Bimonthly CASS™ (ZIP + 4® / DPV™ / LACS^Link™) and program updates are shipped on CD / DVD with hard-copy documentation and the BCC Bulletin, our company newsletter.
• BCC User Forums: Located within the exclusive Customer Portal, our Forums are a bustling online user community—the largest in the mailing industry—where user questions are answered by peers, BCC developers and support technicians, and even the company president.

Corporate Stability

Founded in 1978 by current President K. Jon Runstrom, BCC is now in its 30th year of delivering mailing technology solutions. BCC was purchased by BÖWE BELL + HOWELL in 2005, but today remains an independently run company in the same Rochester, NY, headquarters it has occupied since 1997.