Professional Services
From free and unlimited phone and e-mail-based technical assistance to above-and-beyond on-site expertise on technical and postal issues alike, BCC Software's commitment to customer service and support is simply unsurpassed, industry-wide.
The support you need, when and how you
need it—as only BCC can provide.
The BCC Professional Services department provides the help you need, on your terms. BCC’s seasoned Professional Services experts can work with you to ensure that you and your staff are fully up to speed on the ever-changing mailing industry, and how to maximize your use of BCC solutions.
Don’t see what you need from the list at right? Call BCC and let us know: How Can We Help?
Services Available
- On-site or Customized Workshops Looking for all the benefits of our acclaimed training without travel-related lost productivity? A BCC instructor can visit your business to conduct a workshop, as customized and focused as your needs require. Customized classroom workshops can also be arranged at BCC’s Rochester, NY, headquarters.
- Product Configurations Need help with software installation, script building or any issues that might require personalized on-site assistance? One or more BCC experts can be dispatched to your business to work directly with your team.
- Consulting Services A BCC consultant can help you develop mailing-related process improvements, as well as any quality control recommendations that can increase your efficiency and boost your bottom line.
